Location: Dubai, UAE
Department: Long-Term Rentals (LTR)
Employment Type: Full-time

About the Role

We are looking for an experienced Head of Sales – Long-Term Rentals to lead the overall performance and growth of our LTR business.

The role will be responsible for the overall leadership of the LTR function, with a stronger focus on sales, revenue generation, customer acquisition, retention, and commercial growth. The role will work closely with Sales, Operations, Finance, Customer Service, and other supporting functions to ensure that all departments work together effectively to achieve business objectives.

The ideal candidate will be a strong commercial and people leader with proven sales leadership experience and a good understanding of operations, capable of driving revenue and business growth while ensuring the smooth and efficient functioning of the LTR business.

Key Responsibilities

• Lead the overall performance and growth of the LTR business.

• Drive the sales and commercial strategy for the LTR function to achieve revenue and business targets.

• Lead and coordinate teams across Sales, Operations, Finance, Customer Service, and other relevant functions.

• Set clear sales, revenue, business, and operational KPIs and ensure teams achieve their performance and business targets.

• Drive customer acquisition, conversion, retention, and revenue growth.

• Identify new business opportunities, customer segments, partnerships, and channels to support business growth.

• Monitor revenue, sales performance, fleet utilization, costs, customer satisfaction, and overall business performance.

• Work closely with Operations and other department leads to ensure effective customer onboarding, service delivery, and retention.

• Develop and maintain strong relationships with key customers, corporate clients, and business partners.

• Analyze sales and business performance to identify opportunities for revenue growth, profitability, and cost optimization.

• Work closely with department leads to identify commercial and operational challenges and implement effective solutions.

• Handle major customer, commercial, and cross-functional escalations and ensure timely resolution.

• Prepare and present regular sales, financial, and business performance reports to senior management.

• Lead, motivate, and develop teams while maintaining a strong culture of accountability, ownership, and performance.

• Identify opportunities to improve sales processes, productivity, customer experience, and overall business efficiency.

• Work closely with senior management on the overall strategy, growth plans, and performance of the LTR business.

Requirements

• Bachelor's degree in Business Administration, Sales, Marketing, Management, or a related field.

• 6–8+ years of relevant experience in sales, business development, commercial operations, car rental, mobility, automotive, fleet management, or a similar industry.

• Proven experience in leading sales teams and driving revenue and business targets.

• Proven experience managing multiple teams or functions with strong cross-functional coordination skills.

• Strong understanding of sales performance, revenue generation, customer acquisition, retention, and business growth.

• Experience in managing budgets, costs, revenue, and overall business performance.

• Strong commercial and analytical mindset with the ability to understand business performance and KPIs.

• Strong leadership, communication, negotiation, and problem-solving skills.

• Ability to work effectively in a fast-paced environment and make effective business decisions.

• UAE experience in car rental, mobility, automotive, or fleet management is highly preferred.