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Junior Desktop Engineer

Further

Further

United Arab Emirates
Posted on Tuesday, August 29, 2023

We are Further Ventures - the global venture network providing real backing for regional companies with global ambitions

Our aim is to become the leading Venture Studio Platform globally. We partner with entrepreneurs, offering capital and resources - such as product, tech, design, marketing and legal - to build game-changing ventures. In addition, we operate as a Venture Capital fund.

We are a team of mentors and partners on a growth mission: real capital, real connections, real people. Our network is our greatest strength, helping companies start and scale up faster than the competition. With us, there are no-frills or red tape - just building great companies with people we like to work with.

To date, we have already launched several ventures, including: a salary advance/lending solution, a B2B food marketplace, a quick commerce delivery app, a neobank, and a crypto venture.

About your role and responsibilities

This is a dynamic role that blends technical expertise in IT support with a strong understanding of cybersecurity principles and practices. The incumbent will be responsible for providing technical support to end-users, maintaining IT infrastructure, and implementing cybersecurity measures to safeguard the organization's digital assets. The role requires a versatile individual who can troubleshoot IT issues, manage security incidents, and contribute to the organization's overall cybersecurity strategy.

Your tasks & responsibilities:

  • Take ownership of the corporate environment for the studio and early stage ventures
  • Support our teammates with their IT-related inquiries
  • Set up laptops with secure baseline configurations and provide ongoing support
  • Assist in the implementation of cybersecurity policies, procedures, and best practices
  • Install and operate firewalls, antivirus, email gateways, mobile device management and vulnerability management solutions
  • Ensure the organization's systems are up to date with the latest security patches and updates
  • Maintain accurate documentation of IT systems and cybersecurity procedures
  • Generate regular reports on IT support activities, cybersecurity incidents, and system health

About you:

  • Comfortable wearing multiple hats in a startup environment
  • Bachelor's degree in Information Technology, Cybersecurity, or a related field
  • Proven experience in IT support roles with a solid understanding of computer hardware, software, networking, and operating systems
  • Familiarity with cybersecurity principles, standards, and best practices
  • Proficiency in security tools, such as firewalls, intrusion detection systems, antivirus software and mobile device management
  • Excellent communication and interpersonal skills
  • Ability to work effectively both independently and as part of a team
  • Detail-oriented and able to prioritize tasks in a fast-paced environment

Bonus points if you have:

  • Security certifications such as CISSP, CISM or Security+
  • Experience with SOC2 or ISO27001 compliance
  • Experience with incident response and management
  • Experience with ITIL.

What you can expect:

  • People first company culture: We hire people we trust and give team members autonomy to do their best work
  • Professional growth: We have a highly dynamic and energetic environment with many growth opportunities. We build cutting-edge ventures that aim to shape the landscape of financial services regionally.
  • Comprehensive benefits: We offer competitive pay and extensive health insurance (including dental & vision) for onsite team members.
  • Flexibility: Hybrid work - (Abu Dhabi office)

Start Date: ASAP

Contract: 1 Year