Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

We are seeking a creative and proactive Social Media Specialist to support the execution of our social media strategy and help grow our online presence. You will play a key role in creating engaging content, coordinating with agencies and stakeholders, and monitoring performance across platforms. This role requires strong attention to detail, a deep understanding of social trends, and a passion for storytelling.

What you will do💡

• Support in implementing the social media strategy aligned with overall marketing and brand goals.
• Conduct audience and competitor research to guide content creation and posting schedules.
• Stay up-to-date with trends, platform changes, and best practices to keep our social presence relevant and effective.

• Coordinate with the social media agency to align on the content calendar, creative directions, and platform-specific concepts, along with full execution.
• Manage the coordination with third party stakeholders that are to be aligned or featured within the social, whether clients, partners, or internal stakeholders.
• Oversee content scheduling, publishing, monitoring, and overall performance across all platforms.
• Collaborate with the creative and content teams to produce high-quality visuals and copy.
• When needed, contribute to creating engaging, platform-native content (text, images, videos, Reels, Stories, etc.).
• Source, manage, and repurpose user-generated content (UGC) to enhance authenticity.
• Monitor and engage with the online community across channels.
• Supervise direct messages, comments, and mentions to ensure timely responses in a brand-appropriate tone.
• Escalate customer service issues to the relevant teams to ensure proper follow-up.
• Track KPIs (reach, engagement, growth, CTR, etc.) and provide weekly/monthly performance reports.
• Analyze data to identify trends, insights, and opportunities for improvement.
• Translate findings to update the strategy and content based on analytics and user feedback.

What Are We Looking For❓

• Bachelor's degree in business, sales, or a related field
• 2-3+ years of experience in a social media or content-focused role.
• Solid understanding of key social platforms (Instagram, TikTok, LinkedIn, X, etc.).
• Strong copywriting, communication, and coordination skills.
• Experience working with creative teams and/or agencies.
• Familiarity with analytics tools and scheduling platforms is a plus.
• Ability to work independently and manage multiple priorities effectively.

What We Offer You❗

We believe you will love working at Foodics!

• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.