Who Are We❓
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.

The Job in a Nutshell💡

Seeking a skilled and proactive System Administrator to join our growing team. We're searching for a tech-savvy individual with a passion for maintaining and optimizing complex IT environments. You'll be responsible for the smooth operation of our diverse network, including Windows, Linux, and Mac systems, VMware environments, and robust security measures.

What You Will Do❓

• Ensure smooth operations, availability, and security of the organization's information technology infrastructure.
• System and Network Administration: Install, configure, and maintain computer systems, servers, networks, and related hardware and software components. This includes managing user accounts, permissions, and access levels, as well as monitoring system performance and troubleshooting issues.
• Infrastructure Management: Ensure the organization's IT infrastructure is up-to-date, reliable, and secure. This involves performing regular system backups, implementing disaster recovery plans, and applying security patches and updates to protect against vulnerabilities
• User Support: Provide technical support to end-users, including troubleshooting hardware and software problems, assisting with software installations and upgrades, and addressing user inquiries and requests
• System Security: Implement and maintain security measures to protect the organization's systems and data. This includes configuring firewalls, managing user access controls, conducting security audits, and staying updated on the latest security threats and best practices.
• Documentation and Reporting: Create and maintain technical documentation, including system configurations, network diagrams, and standard operating procedures.
• Generate reports on system performance, security incidents, and resource utilization to assist in decision-making and planning.

What Are We Looking For❓

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Industry certifications, such as VMware Certified Professional (VCP), or Microsoft Certified Solutions Associate (MCSA), are highly desirable.
• Minimum of 5 years of experience in IT system administration, with a strong focus on VMware, Linux, and Windows Server environments including installation, configuration, and administration. knowledge of virtualization technologies, particularly VMware vSphere, vCenter, and ESXi.
• Familiarity with Oracle database administration, including performance tuning, security, and backup/recovery processes.
• Knowledge of networking concepts and protocols, such as TCP/IP, DNS, and DHCP.
• Experience with storage technologies, including SAN and NAS.
• Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues and document resolutions promptly.
• Good communication and interpersonal skills, with the ability to effectively collaborate with team members and stakeholders.
• Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
• Strong oral and written communications skills.
• Strong problem-solving and troubleshooting skills.

Who Will Excel❓

• Experience with data center operations
• Experience in Fintech Technology is highly desired.

What We Offer You❗
We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

If you think you have what it takes to join a remarkable team and help build the next unicorn 🦄, hop on and #apply_now ✅