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Community & Relationship Manager

Foodics

Foodics

Customer Service
Riyadh Saudi Arabia
Posted 6+ months ago

Who Are We❓
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.

The Job in a Nutshell💡

The Community Relations Manager will be a key figure in establishing, nurturing, and maintaining strong relationships with clients and partners in Saudi Arabia. This role demands an individual with exceptional people skills, a flair for networking, and a talent for building rapport. You will represent Foodics, not just as a service provider, but as a committed partner in the growth and success of our clients' businesses.

What You Will Do❓

  • Networking and Relationship Building: Actively engage with clients and industry partners, building strong, personal relationships beyond typical business interactions.
  • Social Engagement: Be the face of Foodics at social events, gatherings, and industry meetings, enhancing brand visibility and client loyalty.
  • Client Advocacy: Understand client needs and be their voice within Foodics, ensuring that their feedback and concerns are addressed.
  • Informal Feedback Collection: Gather insights and trends from casual conversations with clients and partners, providing valuable market intelligence.
  • Brand Representation: Represent Foodics at various social and industry events with charisma and professionalism.
  • Strategic Alliances: Foster strategic partnerships that benefit both Foodics and our clients, aligning with long-term business goals.

What Are We Looking For❓

  • Bachelor’s degree in Business, Communication, Public Relations, or related field is a plus.
  • 5+ years of experience in a role requiring extensive networking and relationship management, preferably in the F&B or tech industry.
  • Exceptional interpersonal and social skills.
  • Strong presence with the ability to engage and influence a variety of audiences.
  • Fluent in Arabic and English.
  • Willingness to travel frequently within Saudi Arabia when needed.

Who Will Excel❓

  • Natural networker with an extensive contacts list.
  • Charismatic and presentable with a talent for building rapport.
  • Over the top listening and communication skills.
  • Diplomatic and able to navigate complex social situations smoothly.
  • Proactive, with a flair for spotting and creating opportunities for collaboration.

What We Offer You❗
We believe you will love working at Foodics!

  • We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
  • We offer highly competitive compensation packages, including bonuses and the potential for shares.
  • Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
  • We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
  • Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
  • We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

If you think you have what it takes to join a remarkable team and help build the next unicorn 🦄, hop on and #apply_now ✅