There will be a focus on coordinating fleet setup and maintenance using Ekar's proprietary tool sets as this is primarily a role that focuses on administrative and operational functions.

Requirements

Required Skill Sets

• Knowledge of ERPs, telemetry hardware devices, and fleet management software
• Understand IoT troubleshooting techniques
• Grasp of fleet management and end-to-end operation controls
• Manage vehicle inventory management
• Telematic system troubleshooting and investigation
• Worked with business intelligence tools such as Power BI and Tableau
• Maintaining the quality and reliability of telemetry data
• Deriving system specifications from customer data requirements
• Assist with help desk issues
• Identify opportunities to meet company needs by researching relevant technology
• Increasing the stability of our IoT platform and decreasing technical debt by troubleshooting parameter settings
• Provide analysis, troubleshooting, monitoring, and improvement of telemetry devices and IoT platforms
• Follow up with related parties to resolve issues after creating and monitoring SLAs,
  
  

preparing incident reports, and setting a plan of action